Privacy Policy

Ojas.Plus is an education and brand-incubation platform: an educational platform, an expert consultation desk, and a productized-services builder. We help you learn to build a brand of your own.

We are not a manufacturer, a lender, or a compliance filer. Any project report, formulation card, or similar dossier we generate is a draft that requires review and sign-off by a licensed professional before you rely on it. The ready-made business track is not yet live.

• Account data — name, email, password (stored as a salted hash), timezone, locale, and organisation membership.
• Enquiry & registration data— what you tell us when you register for a webinar, ask about a course or service, or register interest in a future ready-made business: your name, contact details, and what you’re looking for.
• Learning data — the courses and sessions you view, your progress, and the briefs you share with an expert so a consultation or service can be delivered.
• Payment data — where you buy a paid course, consultation, or service: amounts, currency, payment status, and provider references. Card and UPI details go directly to the payment provider; we never see or store them.
• Technical data — IP address, browser type, and request logs used for security, rate limiting, and debugging.

We use personal data to:

• run the service — register you for webinars, give you access to courses, and deliver consultations and productized services you request;
• deliver paid services you have bought, and invoice them on the terms quoted to you before work began;
• send transactional communication — registration confirmations, session reminders, and updates about a course, consultation, or service you asked for;
• keep the platform safe — fraud prevention, abuse detection, rate limiting, and audit logging of sensitive actions; and
• meet legal obligations, including tax and accounting.

We do not sell personal data, and we do not use your data for third-party advertising.

We process data with your consent (given when you register, create an account, or purchase a service) and for certain legitimate uses recognised by law, such as complying with legal obligations and responding to emergencies. You may withdraw consent at any time; services that depend on that data may stop working once you do.

• Experts and consultantssee the briefs and enquiries assigned to them so they can deliver the session or service you requested — never another learner’s data.
• Payment providers (such as Razorpay and Stripe) process payments and refunds for paid courses and services.
• Service providers host our infrastructure and deliver email on our instructions, under contracts that restrict their use of the data.
• Other Ojas products— where you choose to move into a live sibling (such as Ojas Legal or Ojas Loans), your Ojas identity carries across so you don’t sign up again; each product handles your data under its own policy.
• Authorities, where the law requires us to disclose.

We keep cookies to the minimum the product needs:

• a session cookie that keeps you signed in; and
• a preference cookie that remembers your theme so pages paint correctly on first load.

We do not set third-party advertising or cross-site tracking cookies. Payment providers may set their own cookies on their checkout components, governed by their policies.

Account data is kept while your account is active. Enquiry, order, and invoice records are kept for as long as tax and accounting law requires, typically eight years in India. Security logs are kept for short, fixed windows. When data is no longer needed, we delete it or irreversibly anonymise it.

You can:

• access and correct your data from your account settings;
• ask for a copy of your data, or for erasure where we have no legal duty to keep it;
• withdraw consent for non-essential processing; and
• raise a grievance with us, and escalate to the Data Protection Board of India if you are not satisfied with our response.

Requests go to privacy@ojas.plus — we respond within the timelines the law sets.

Data is encrypted in transit, passwords are stored as salted hashes, access is scoped per tenant so one customer can never read another’s data, sensitive actions are audit-logged, and documents are served from private storage with ownership checks. No system is perfectly secure; if a breach affects your data we will notify you and the authorities as the law requires.

Accounts and enquiries are for adults (18+). The platform is intended for learning and building a business and is not directed at children.

Our primary infrastructure serves customers in India. Where a service provider processes data outside India, we do so only as permitted by applicable law and under contracts that protect the data to the standards of this policy.

We may update this policy as the product and the law evolve. The “Last updated” date reflects the current version; material changes are notified by email or in-product notice.

Privacy questions and grievances: privacy@ojas.plus. General support: hello@ojas.plus or the contact page. Postal correspondence reaches us at the registered office of CHITRAM.AI PRIVATE LIMITED.